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PROFILE


Our industry is showing exponential growth, in which data analysis is more important than ever. My purpose is to act as a bridge between non-technical departments and huge amounts of data, with friendly reports that show at a glance where you need to focus your action plans. I like to call it "Action Oriented Data".

ALVARO JARAMILLO

REGIONAL BUSINESS ANALYST

TECH SKILLS


Database Design (MySQL, Access, SSMS)

Excel (VBA)

Power BI (DAX)

PHP (Codeigniter)

Node.js (Express)

Power Apps (Flows)

WORK EXPERIENCE


Regional Business Analyst
2019-PRESENT

Implemented Web Application to track real time interactions, as the client is lacking a tool for real time monitoring. This application has 1+ years deployed in Dominican Republic and Jamaica. Leading an automation project to standardize calculation of business-critical metrics Region wide.



Senior Reporting Analyst, Workforce
2017-2019

Creation from the ground up, of all the database structures and reports. Created and coordinated SOP's to reduce gaps between WFM and Ops when it comes decision making (Staffing Requirements, Forecast Volume Distribution etc.)



Senior Analyst, Workforce
2014-2017

Implemented automation techniques to convert unformatted data to Database friendly data, SOP's and creation of databases that feed weekly, monthly and yearly reports.